Predictive Dialer Software for Call Centers in India | Avyukta Intellicall

 

Predictive Dialer Software :-

What is a predictive dialer?

A predictive dialer is a software application businesses use to contact prospective customers. Predictive dialers are used to make outbound calls to customers.

Avyukta Intellicall predictive dialer software allows optimizing your customer contact process. Learn how our predictive dialers can help your business maximize

Predictive is mainly used to contact a large volume of customers quickly. Predictive dialing frees agents from waiting during the dialing and ringing process. Agents spend their time answering calls and are not distressed with unanswered calls. Campaigns using predictive dialing average agent productivity of 50 minutes per hour and 3% or less risk ratios.

Benefits of Predictive Dialer :-

One of the key features of predictive dialer software is that it is designed to automate the B2B telemarketing process. This helps businesses

Predictive dialers are an automated call system that allows a business to send out a prerecorded message to many contacts at a time.

A predictive dialer is a telephone method that allows telephone sales representatives to make larger numbers of calls per hour. Predictive dialers automatically dial phone numbers.

A predictive dialer allows you to develop a wide range of statements through interfaces that are based on real-time data. The method also allows you to monitor call center activities and agent productivity through real-time reports. In addition to considering recorded and live calls, you can also consider customer service quality and agents’ skills.

Auto predictive dialers are among the most powerful tools you use to develop more business leads. It enables you to give prospective clients more awareness and communicate with them more effectively. Furthermore, it also provides self-service choices for information collection. 

It is always possible that two agents call the exact customer simultaneously, or that a call goes unreturned. Can solve all of these issues with predictive dialers, which enable your entire system to be automated and handle the highest amount of calls at any given time while reducing the possibility of human error.

It takes vendors a long time to connect their calls manually. A call center agent fails to listen to busy tones, answering machines, or dealing with disconnected calls every time he answers a call. Predictive dialers notice these time-wasting calls and skip calls that possess them. This allows you to reduce agent idle time and improve agent efficiency.

Features of Predictive Dialer Software :-

• Manual, Progressive Predictive Dialing

• The Longest idle agent-based routing

• Outbound ACD

• Multiple campaign management and dialing modes

• Agent inter dialing support

• Music on hold, call transfer and retrieval

• Real-Time Supervision and Agent Call Intervention

• Call forwarding and 3 way conferencing

• Call back scheduling

Customer Relationship Management (CRM) Display :- Predictive dialers contain a lot of information on prospective customers. The Customer Relationship Management(CRM) show allows the agent to access this information to better understand the customer. The agent is also able to get more actionable insights about the client. This aids in driving up sales and making a reliable target group for various products or services.

Call Recording :- Predictive dialers allow you to record calls for later review. This helps you monitor the progress of agents and how they are performing. It enables you to improve the quality of the calls.

Connect with Your Clients Using Predictive Dialers :- 

The main advantage of predictive dialer software is that it allows you to connect with your customers. This will enable you to grow your brand, market more products, and drive your sales revenue. Predictive dialers also make work much easier for your agents. This enhances their efficiency and productivity. Do not wait another day before contacting this part of revolutionary software.

About Avyukta Intellicall :-

Avyukta Intellicall Offering services like Predictive Dialer, Call Center Dialer, IP Phone Service, Calling Card Service, Pc2phone Service, Cafe/Call Shop Service, Callback Service, Call Center Service, GSM gateway, Soft switch, Call Center solutions, Wholesale Solutions, Predictive Dialer Call Center, Hosted Dialer, Call Center Business Solutions, dialer Solutions, and Contact Center Solutions India.

Avyukta Intellicall has provided itself over the past 14 Years in providing quality Tele calling and Customised (Customer Relation Management)CRM / MIS integrations and solutions to call centers and (Business Process Outsourcing)BPO s offering various Techno-Commercial options such as—Purchase, EMI, Rental, with Free Dialer, Unlimited Dialer Seats, Predictive Dialer Call Center, Hosted Dialer, Allo, Sangoma, Digium, PRI(Primary Rate Interface) card, Synway, Dinstar, gsm gateway, Free PRI(Primary Rate Interface) card with Dialer Rental/EMI(Equated Monthly Installment) Models for inbound outbound domestic and international processes. We offer various Techno-Commercial Options such as Unlimited VoIP Combo, VoIP with GSM Gateway, Retail VoIP, Hosted Call Center Dialer, Predictive Dialer Software for International Call Centers, Retail VoIP for International Call Centers, Hosted VoIP and Voice Broadcasting.

For further information and queries, please visit our website: www.hosteddialer.in or call us on:  +91-856-0000-600 ; +1-408-791-3820 or WhatsApp Us on: +91-856-0000-600 or Skype Us on: avyuktaindia