Hosted & Predictive Dialer For Call Center in Delhi

 



Avyukta Intellicall is a 13 years old organization in the core IT and ITES services, including Turnkey Call Center technology products, BPO Solutions with over 500+ Call Center Sales and Setups to date in more than nine countries across the planet.

We provide customers Call Center Solutions; strong domain expertise and extensive technology skills enable Avyukta Intellicall to provide high-quality IT solutions & services to its valued customers. Avyukta Intellicall provided innovative, effective, and high-quality Call center services worldwide. We have Reliable Services; offer a smooth delivery of services from our office in Jaipur, Delhi, Kolkata, Chennai, India. Our Predictive Dialer services help all new and old centers to start a Quality Center at the most economical price. We provide Quality predictive Dialer, both hard and soft, VoIP, Hosted Solutions, hosted call center dialer, Work From Home Call Center Solutions, Click to Call, and Voice SMS Services to our respective Customers. Our solutions are based on proven industry practices and provided by the best talent available in India.


Hosted Dialer Delhi

Connect’s Hosted Dialer can support you to cut your hardware and IT costs up to 75%, thereby improving efficiency.
  • Manual, Progressive & Predictive Dialing
  • Longest idle agent based routing
  • Outbound ACD
  • Multiple campaign management and dialing modes
  • Agent inter dialing support
  • Music on hold, call transfer and retrieval
  • Real Time Supervision and Agent Call Intervention
  • Call forwarding and 3 way conferencing
  • Call back scheduling

Hosted Outbound Dialer Services

Our Hosted Outbound Dialer (OBD) Service is a simplified and hassle-free outbound dialer solution delivered over a cloud platform. A user-friendly service that is scalable and easy to use that allows you to run your operations without the need to invest in expensive hardware and software solutions at your premise.

Hosted Outbound Calling Software Key Features:-

  • Preview Dialer
  • Auto Dialer
  • Click-to-Call
  • Call Recording
  • Live Call Control
  • Call Disposition
  • DNC Management
  • Call Reporting
  • OBD campaign management
  • Call flow designer – an intuitive visual call flow builder
  • API integration support
  • Capture user input details through DTMF
  • Audit log management

Other Features:-

  • 24×6 availability
  • Easy scalability
  • Easy monitoring
  • Real time call reporting
  • Automatic calling
  • Real time monitoring of incoming and outgoing calls
  • KYC secured system.
  • Call recording
  • Call tracking
  • CDR
  • Customer agent support.
  • Easy streamlining with end-to-end support

For further information and queries, feel free to visit our website: www.hosteddialer.in, www.dialerdelhi.in or email us on: sales@hosteddialer.in or call us on: +91-856-0000-600 ; +1-408-791-3820

                                                                                                                                            

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